At iThrottle, we know you’re excited to get your hands on your products—so we make shipping fast, simple, and stress-free.
📦 Processing Time
Orders are typically processed and dispatched within 1–2 business days of payment confirmation.
🌏 Shipping Within Australia
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
- All orders come with tracking information so you can follow your delivery from our door to yours.
✈️ International Shipping
We currently only ship within Australia. For international inquiries, please contact our team at ithrottleaustralia@gmail.com
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🔁 Returns Policy
Your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
✅ Eligible Returns
We accept returns within 30 days of delivery for:
- Unused products in original condition
- Products in original packaging with all accessories/manuals included
To initiate a return, contact us at ithrottleaustralia@gmail.com with your order number and reason for return.
❌ Non-Returnable Items
- Used or installed throttle controllers
- Products damaged due to improper use or installation
- Clearance or final-sale items
💸 Refund Policy
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
💰 Approved Refunds
- Refunded via the original payment method
- Processed within 5–7 business days after we receive the return
- You’ll receive an email confirmation once your refund is issued
🚚 Return Shipping
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
🛠️ Damaged or Incorrect Items?
If you receive a faulty, damaged, or wrong item, please email us within 7 days of receiving the order. Include:
- Your order number
- A brief description of the issue
- Clear photos (if applicable)
We’ll get it sorted as quickly as possible.
Need Help?
Reach out to us anytime at ithrottleaustralia@gmail.com — we’re here to help.