1. How long will my order take to be delivered?
We offer same day postage for orders received before 3pm AEST and depending on your location, you will receive your order within 1-7 working days.
2. How long is the warranty on my iThrottle product?
All iThrottle products carry a 2 year warranty from date of sale. Throttle Controllers carry a lifetime warranty.
3. Where is iThrottle based?
iThrottle Pty Ltd is based in Melbourne, Victoria, Australia.
4. What is your postal address?
Our postal address is iThrottle Pty Ltd Po Box 1123 Thornbury LPO, VIC 3071
5. Will installing the iThrottle controller affect manufacturer warranty?
Will installing the iThrottle controller affect manufacturer warranty? Generally speaking, installing the iThrottle controller should not affect your manufacturer warranty. The iThrottle controller works by intercepting your throttle inputs and works within the confines of your factory throttle values. The iThrottle controller is 100% plug and play and no modification to your vehicle electrics are required and is 100% reversible. Please check with your vehicle manufacturer on specific terms on throttle controllers.
6. What is a throttle controller, and how does it work?
A throttle controller improves the response time between your accelerator pedal and engine. It doesn’t increase power but makes your vehicle feel quicker by eliminating throttle lag—perfect for towing, off-roading, or daily driving.
7. Is the throttle controller legal in Australia?
Yes, throttle controllers are legal across Australia. They don’t change your vehicle’s engine tune or affect emissions—they simply modify how your pedal input is interpreted, making them a safe, non-invasive upgrade.
8. Can I install the iThrottle controller myself?
Absolutely. Our throttle controller is plug-and-play, with no special tools required. Just connect it to the accelerator pedal’s plug, select your mode, and you’re ready to drive in under 10 minutes!
9. Will this void my vehicle’s warranty?
No, our products do not interfere with your ECU or permanent vehicle settings, so your manufacturer warranty remains intact. You can remove the device at any time without trace.
10. Do you ship Australia-wide, and how long does delivery take?
Yes, we ship Australia-wide from our Melbourne base. Standard delivery usually takes 2–7 business days, depending on your location. Express options are also available at checkout.
11. What’s the best way to prepare my 4WD for spring road trips?
Spring is the perfect time to hit the road, but preparation is key. Check your battery health with a Bluetooth Battery Monitor, make sure your tyres are ready with Quick Deflate Valves, and pack a Tyre Repair Kit. These simple checks help you avoid breakdowns and enjoy a safer drive.
12. Can a throttle controller really help with towing and off-road driving?
Yes! A Car Throttle Controller improves throttle response instantly, which is especially useful when towing heavy loads or navigating tough terrain like sand, mud, or hills. It won’t increase engine power but gives you smoother, safer, and more controlled acceleration.
13. How can I avoid getting stranded with a flat battery on remote trips?
Monitoring your battery is crucial when travelling in remote areas. A Battery Monitor / Trip Data Logger connects to your phone via Bluetooth and keeps you updated on voltage, health, and trip history. This way, you’ll know of issues early—before your battery leaves you stranded.
14. What causes most electrical issues in 4WD vehicles?
Most electrical problems in 4WDs come from weak or aging batteries, poor wiring, or excessive use of accessories like fridges and lights. Dust, vibration, and heat can also damage connectors over time. Regularly monitoring your battery with a Battery Monitor / Trip Data Logger can help detect early signs of trouble.
15. Can I install a battery monitor or OBD2 tool myself?
Yes! Both devices are plug-and-play and designed for easy DIY installation. The Battery Monitor / Trip Data Logger connects directly to your battery terminals, while the OBD2 Scan Tool plugs into your vehicle’s diagnostic port — no mechanical skills required.
16. How can I protect my 4WD’s electrical system on long trips?
Before any long drive, check all wiring, battery connections, and fuses. Avoid overloading circuits with too many accessories, and use smart tools like a Battery Monitor to track performance. For added safety, keep a Tyre Repair Kit and Throttle Controller from iThrottle for complete vehicle readiness.